GEM MACHINERY
Powering Industrial
Excellence Through Innovative Drying Solutions
The GEM Group began as a modest factory in Calcutta over three decades ago and has since grown into a leading manufacturer and exporter of tea processing machinery. Building on this foundation, the company has expanded into advanced industrial drying solutions, developing sophisticated dryers for a diverse range of sectors including Chemicals, Pharmaceuticals, Minerals, Nuclear Power, Marine, Fibre Glass, Fertilizer, Steel Plants, Food Processing, Tea, Sugar, etc.
Over the years, the group has launched many innovative products and value additions for the tea industry, as well as Customized Drying Solutions for the food and other value addition industries. Today its reputation and goodwill has taken the company to various countries around the world. GEM with its full fledged manufacturing facilities in India – at Kolkata the capital city of West Bengal, sales and service are facilitated through overseas offices in Sri Lanka, Kericho – Kenya. A technical team of experienced engineers is deployed through these offices to ensure prompt deliveries and commissioning. In addition to these facilities, the company’s R & D unit and Pilot Laboratory along with the manufacturing facilities are consistently involved in product development and innovation.
Our Mission
To empower food processing companies with solutions and technology to become leading players in their field.
Our Vision
We strive to provide gargantuan economic value to our clients, so that together we set new standards of excellence in our respective industries.
Our Core Values
Our core values of reliability, technical expertise, and customer-centricity drive us to provide best-in-class services and products that not only meet but exceed industry standards.
We believe in fostering lasting partnerships with our clients through transparent communication, sustainable practices, and a dedicated workforce that consistently delivers superior results, ensuring the operational efficiency and longevity of our clients’ assets across diverse industrial sectors.
Customer Orientation
Respond to customers (both internal and external) in a timely and effective manner.
Mentoring
Taking pride in developing our people and upgrading their skill.
Anticipation & Flexibility
Anticipating and understanding customers’ need through regular interaction.
Safety and Environmental Concern
Working in the safest way to protect people and the environment.
Innovation & Creativity
Encourage the building of cross functional teams by communicating, interacting and sharing knowledge with each other.
Integrity
Saying what one means and taking responsibility for our actions.
Respect for Individual
Valuing diversity, fostering an open and inclusive environment.